Service & support

Customer-oriented vision

Technical support

Pre-sales and after-sales service provide all technical information and support

Pre-sales key points are:

A well-trained and well-informed distribution network
Knowledgeable feedback and competent advice regarding in-process viscosity measurement
Rheological studies on product samples

After-sales service assures:

Timely follow-up after installation
Continued technical support
Rapid response regarding maintenance or re-calibration

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