CUSTOMER-ORIENTED VISION


Technical support

Pre-sales and after-sales service provide all technical information and support.

 Pre-sales key points are:

  • A well-trained and well-informed distribution network
  • Knowledgeable feedback and competent advice regarding in-process viscosity measurement
  • Rheological studies on product samples

After-sales service assures:

  • Timely follow-up after installation
  • Continued technical support
  • Rapid response regarding maintenance or re-calibration