Service & Support

CUSTOMER-ORIENTED VISION


Technical support

Pre-sales and after-sales service provide all technical information and support.

Pre-sales key points are:

A well-trained and well-informed distribution network
Knowledgeable feedback and competent advice regarding in-process viscosity measurement
Rheological studies on product samples

After-sales service assures:

Timely follow-up after installation
Continued technical support
Rapid response regarding maintenance or re-calibration